Terms of service

Terms of Service

Welcome to Firdaus Lashes. By accessing our website or purchasing from us, you agree to the terms outlined below.

Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or territory, or that you have permission from a parent or guardian.

You agree not to use our website or products for any unlawful or unauthorised purpose.

Product Information
We aim to display product descriptions, pricing, images and availability as accurately as possible. Product packaging, colours and appearance may vary slightly depending on screen settings, photography or supplier updates.

Our products are cosmetic products only. Product information is not intended to diagnose, treat, cure or prevent any medical condition. Individual results may vary.

Orders and Payments
All prices are listed in Australian dollars. We reserve the right to refuse, cancel or limit orders where necessary, including in cases of suspected fraud, incorrect pricing, payment issues or stock availability.

Shipping
Shipping times are estimates only and may vary due to courier delays, public holidays, incorrect addresses or circumstances outside our control.

Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy. Due to hygiene reasons, opened or used products cannot be returned unless required under Australian consumer guarantees.

Website Use
You must not copy, reproduce, resell or misuse any part of our website, branding, product images, text or content without written permission from Firdaus Lashes.

Limitation of Liability
To the maximum extent permitted by law, Firdaus Lashes is not liable for indirect, incidental or consequential loss arising from the use of our website or products.

Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be published on this page.

Contact
For questions about these terms, please contact us at:
firdauslashes@outlook.com

This policy does not affect your rights under Australian consumer guarantees.